Council contractors have taken many weeks to replace the lifts in the three Hillcrest Estate tower blocks, leaving elderly residents and young parents on the upper floors either stuck in their flats or dragging their shopping and prams up and down many flights of stairs.
Thankfully, the work has now finished, but Highgate Conservatives have been pressing Homes for Haringey on what steps were taken to speed up work, minimise inconvenience and ensure access for emergency services.
A frank response from Homes for Haringey admits: “I think you raise some very interesting points from which we will learn in preparing future contracts.”